Question 1

What happens after the free trial?

Accepted Answer

After your 30-day free trial ends, you can choose to subscribe to a paid plan to continue using LandlordReady. If you decide not to subscribe, your account will be paused and your data kept safe — you can reactivate at any time.

Question 2

Can I change plans later?

Accepted Answer

Absolutely. You can upgrade from Solo to Portfolio at any time and we will pro-rate the difference. If you need to downgrade, the change takes effect at the end of your current billing cycle.

Question 3

Is there a contract?

Accepted Answer

No long-term contracts. Monthly plans are billed month-to-month and you can cancel at any time. Annual plans are paid upfront for 12 months at a discounted rate.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express) as well as Direct Debit via GoCardless for annual plans.

Question 5

Do you offer refunds?

Accepted Answer

Monthly plans can be cancelled at any time with no refund for the current period. For annual plans, we offer a full refund within the first 30 days if you are not satisfied.

Question 6

What if I have more than 10 properties?

Accepted Answer

If you manage more than 10 properties, please get in touch with our team. We offer custom Portfolio Plus plans tailored to larger portfolios with volume pricing and dedicated account management.

Question 7

Is my data secure?

Accepted Answer

Yes. We use bank-grade encryption (AES-256) for data at rest and TLS 1.3 for data in transit. Our infrastructure is hosted in UK data centres and we are fully GDPR compliant.

Question 8

Can I cancel anytime?

Accepted Answer

Yes, you can cancel your subscription at any time from your account settings. There are no cancellation fees. Your access continues until the end of your current billing period.

Simple, transparent pricing

Solo

Portfolio

Frequently asked questions